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Conflict Coaching

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Conflict coaching is where we empower individuals, couples, and families to navigate conflicts with confidence and compassion. Our professional and compassionate approach helps you develop invaluable skills to manage conflicts effectively, fostering healthier relationships and workplace environments.

About Our Approach

At Oculus Inc, we understand that conflict is a natural part of life, but how we approach and manage it can make all the difference. Our conflict coaching services use the Smart Conflict model and focuses on:

    • Building Confidence: Gain the confidence to address conflicts head-on, knowing you have the skills and support to navigate challenging situations.

    • Enhancing Communication: Learn effective communication techniques to express yourself clearly and listen empathetically, fostering understanding and mutual respect.

    • Well-being Support: Prioritize your well-being before, during, and after conflicts, ensuring you have the tools to maintain balance and resilience.

    • Strategic Planning: Develop personalized conflict resolution plans tailored to your unique situation, aimed at achieving the best possible outcomes for all parties involved.

How We Can Help You

    • Individual Conflict Coaching: Tailored coaching sessions to address personal conflict challenges in workplace settings, empowering you to thrive amidst adversity.

    • Couples Conflict Coaching: Support for couples navigating relationship conflicts, fostering understanding and strengthening bonds through effective communication and conflict resolution strategies.

    • Family Conflict Coaching: Guidance for families dealing with internal conflicts, helping unite family units and forge stronger connections through constructive conflict resolution.

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Take the First Step Towards Conflict Resolution

Don't let conflicts hold you back from living your best life. Take the first step towards resolution by booking a free consultation with us today. Alternatively, start your journey by accessing our self-assessment tools to evaluate your options and gain insights into your conflict management style.

Act now and embrace conflict as an opportunity for growth and transformation. We're here to support you every step of the way.

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Meet your Conflict Coach

Kat Newport

Kat Newport, ACC, is a Conflict Coach with a rich background in leadership development and organizational excellence. Accredited by the International Coaching Federation (ICF) as an ACC, Kat is deeply committed to empowering individuals and organizations through transformative coaching experiences.

Active in the coaching community, Kat serves on the ICF Board of Directors in Calgary as the Director of Communications, where she contributes her expertise to advancing the field of coaching. She further extends her support to the community as a coach and mentor for The Immigrant Education Society (TIES) and the University of Calgary's Haskayne School of Business, fostering growth and development in aspiring leaders.

In her coaching practice, Kat offers comprehensive conflict and leadership coaching tailored to meet the unique needs of her clients. Drawing from over 30 years of experience leading operational, administrative, and quality programming in international organizations, Kat brings a wealth of knowledge and insight to her coaching sessions.

Kat has developed a comprehensive and customizable workbook to supplement her conflict coaching clients' experiences, providing them with practical tools and strategies for navigating challenging situations with confidence and resilience. As the author of "Smart Conflict," Kat's expertise extends beyond coaching sessions; she speaks internationally on the topic of conflict, sharing her insights and empowering audiences to embrace conflict as a catalyst for growth and innovation.

With a remarkable track record of leadership accomplishments, including being the first female national director in her international organization at the age of 35, Kat Newport embodies excellence and resilience in her coaching practice. Whether guiding individuals through personal growth or supporting organizations in fostering healthy conflict resolution cultures, Kat is dedicated to facilitating transformative outcomes and empowering her clients to thrive.


"You rarely get a coaching professional who can bring together the personal and professional experience that deepens an inquiry into roadblocks."

PV, California, USA

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"Our sessions took a future-focused approach, helping me identify current setbacks and create plans/frameworks to propel myself forward to achieve my goals. I feel more empowered moving forward with so many newly acquired tools and practices."

RJ, Saskatchewan, Canada

What Impact Does Coaching Have on the Quality of Services and Products within Organizations?

In today's fast-paced and ever-evolving business landscape, the symbiotic relationship between innovation and quality has never been more apparent. As organizations strive to remain competitive and relevant, quality professionals find themselves at the crossroads of driving innovation while upholding uncompromising quality standards. The challenge lies in striking a harmonious balance between these two seemingly opposing forces. This article explores how a quality professional can inspire innovation while maintaining quality, fostering a culture that propels organizations toward sustainable success.

Changing the Landscape of Quality Assurance

Quality assurance has shifted from being a mere function within an organization to a strategic imperative. With the rise of customer-centricity and heightened competition, companies are recognizing that delivering high-quality products and services is not a mere necessity—it's a competitive advantage. QA professionals are at the forefront of this transformation, and their role has expanded to encompass a holistic approach to product quality, process improvement, and organizational excellence.

Coaching as a Catalyst for Growth

Coaching is emerging as a powerful tool to accelerate the growth of quality professionals. Unlike traditional training programs, coaching is a personalized and ongoing process that focuses on individual development, skill enhancement, and goal attainment. By engaging in regular coaching sessions, QA professionals can unlock their full potential, refine their expertise, and navigate challenges with confidence.

  •  Skill Development: Coaching enables quality professionals to identify their strengths and areas for improvement. Coaches work alongside these professionals to tailor development plans that address specific skill gaps. This targeted approach ensures that QA professionals are equipped with the necessary competencies to excel in their roles.

  • Goal Alignment: Through coaching, quality professionals can set meaningful and achievable goals that align with organizational objectives. These goals may include streamlining QA processes, reducing defects, enhancing testing methodologies, and fostering cross-functional collaboration. With a clear sense of purpose, QA professionals are empowered to contribute significantly to the organization's success.

  • Problem Solving: QA professionals often encounter complex challenges that require innovative solutions. Coaches provide a safe space for discussing these challenges, offering fresh perspectives, and guiding professionals towards effective problem-solving approaches. This fosters a culture of continuous improvement and adaptability.

  •  Confidence Building: Confidence is essential for QA professionals to make impactful decisions and recommendations. Coaching boosts self-confidence by helping professionals recognize their achievements and acknowledge their contributions. This newfound confidence translates into stronger leadership within the QA domain.

Impact on Quality of Services and Products

The impact of coaching on the quality of services and products cannot be overstated. When QA professionals are empowered through coaching, several positive outcomes emerge:

  • Enhanced Efficiency: Coaching helps QA professionals identify process inefficiencies and implement targeted improvements. This, in turn, leads to streamlined operations, reduced defects, and faster time-to-market for products and services.

  • Proactive Problem Prevention: Coaching equips QA professionals with the skills to foresee potential quality issues and take pre-emptive measures. By addressing problems before they escalate, organizations can avoid costly setbacks and uphold their reputation for delivering top-notch products.

  • Innovation: Through coaching, QA professionals are encouraged to think creatively and explore innovative testing methodologies. This spirit of innovation drives the development of unique solutions that contribute to product differentiation and customer satisfaction.

  • Consistent Quality: Coaching ensures that QA professionals consistently uphold high standards of quality across projects and departments. This consistency cultivates customer trust and loyalty, establishing the organization as a reliable provider of exceptional products and services.

Cultivating a Culture of Excellence

Coaching doesn't just benefit individual QA professionals; it has a ripple effect on the entire organizational culture. When quality professionals are coached to excel, the organization as a whole benefits in the following ways:

  • Collaboration: Coaching emphasizes cross-functional collaboration, fostering a sense of unity and shared purpose among teams. QA professionals become effective communicators who bridge gaps between departments, resulting in smoother processes and improved product quality.

  • Continuous Learning: Organizations that prioritize coaching encourage a culture of continuous learning. QA professionals lead by example, inspiring their colleagues to seek growth opportunities and stay updated on industry trends.

  • Employee Engagement: Coaching demonstrates an investment in employees' growth and development, leading to higher levels of engagement and job satisfaction. Engaged QA professionals are more committed to delivering exceptional results and contributing to the organization's success.

  • Leadership Development: Coaching grooms the next generation of QA leaders. As coached professionals progress in their careers, they pass on their knowledge and values to junior team members, perpetuating a culture of excellence and mentorship.


In an era where quality is the cornerstone of success, QA professionals play a pivotal role in ensuring that products and services meet or exceed customer expectations. Through coaching, these professionals can unlock their potential, refine their skills, and drive meaningful impact. The power of coaching extends beyond individual growth—it transforms organizational culture, fosters innovation, and elevates the overall quality of products and services. As businesses continue to evolve, investing in coaching for quality professionals is a strategic decision that propels both individuals and organizations towards lasting success.

What Makes Collaboration the Heart of Tech Excellence, and How Does Coaching Enhance It?

Coaching's reach transcends industries, fueling leadership growth. Skilled coaches guide leaders to embrace challenges as growth opportunities, driving organizational success. From fostering collaboration and meaningful relationships to conquering complex challenges and mastering change management, coaching acts as a compass, guiding leaders to excellence.

Navigating Complexity: Resilience and Adaptability

In a challenging landscape, coaching equips leaders with resilience and adaptable strategies. Coaches become strategic partners, aiding leaders in transforming challenges into growth drivers. Confidence is amplified, and growth becomes second nature.

Leading from Innovation to Vision

Coaches facilitate the transformation from innovator to visionary leader. Strategic foresight, empathetic leadership, and change mastery empower leaders. This journey signifies a shift from innovation focus to expansive growth, fortified by change management mastery.

Unleashing Potential: Professional Skills for Tech Startups

Investing in early professional (soft) skills development offers tech startups immense benefits. While technical prowess is crucial, human capital is the heartbeat of success. Developing skills like effective communication, team collaboration, and leadership empowerment fuels growth, innovation, and resilience.

Amid rapid tech evolution, investing in professional skills offers a strategic edge. Skill development shapes culture, fosters innovation, and empowers employees for confident challenge navigation. Strong skills become a catalyst for sustained growth and excellence.

Essential Leadership Skills Cultivation:

·         Effective Communication: Conveying ideas and collaborating efficiently.

·         Team Collaboration: Fostering diverse talent harmony.

·         Leadership Empowerment: Visionary goals and decision-making.

·         Adaptability and Resilience: Navigating changes with confidence.

·         Customer Relationships: Enhancing satisfaction and loyalty.

·         Cultivating Innovation: Nurturing creativity and solutions.

·         Mastering Problem-Solving: Efficiently addressing challenges.

·         Time Management: Optimizing productivity.

·         Effective Networking: Forging connections and partnerships.

·         Conflict Resolution: Constructive solutions for harmony.

·         Boosting Morale: Valuing growth for enhanced engagement.

·         Informed Decision-Making: Diverse perspectives for quality choices.

·         Fostering Culture Alignment: Building cohesive work culture.

·         Startup Advantage: Skill Investment for Success

Fostering Collaboration: Heart of Tech Excellence

Collaboration lies at an organization's core. Coaches hone communication and emotional intelligence, fostering impactful relationships and unity for performance.

Essential Leadership Skills Cultivation:

In dynamic landscapes, continuous leadership development is essential. Coaches enhance strategic leadership, communication, decision-making, and change management. This tailored leadership excellence weaves into the tech startup environment.

Embracing Evolving Leadership

Leadership's journey entails growth, self-discovery, and transformative impact. Coaches equip leaders to embrace strengths, address vulnerabilities, and seize advancement opportunities. This evolution fuels perpetual growth, visionary leadership, and organizational fulfillment.

Guided Tech Leadership Journey

Coaching is an indispensable companion for leaders seeking growth. It propels professional evolution, skill development, and change mastery. Supported by seasoned coaches, leaders navigate challenges, foster collaboration, and refine skills. This journey empowers leaders to steer toward excellence, embodying innovation, collaboration, and strategic foresight.

As leaders evolve, the shift from innovator to visionary leader transforms mindset and purpose. This transformation leads organizations with clarity, effectiveness, and the power of change management. Leaders stand on the cusp of greatness, fueled by insights and coaching guidance, embracing growth, leadership, and impactful change management.


"...I have been fortunate enough to find a wonderful Coach who... transformed my perspective on my life and future..."

MK, Alberta, Canada

Guilt Free Unapologetic & Kind

The webinar, "Guilt Free, Unapologetic and Kind," focuses on three key areas: "Staying True to Your Values," "Setting Strong Boundaries," and "Guilt-Free Living Unapologetic Kindness."

Viewers will learn to identify and align with their values, establish effective boundaries for well-being, and navigate emotions for guilt-free living. The webinar aims to provide practical insights and strategies for a purposeful, authentic, and kind existence in both personal and professional life.


Building Resilience

This transformative 30-minute webinar on "Resilience Building: Bouncing Back from Setbacks" explores the key components of resilience – Emotional Regulation, Positive Thinking, Adaptability, and Social Support. This professional presentation offers practical skills to navigate challenges and cultivate resilience as a learnable skill. Immerse yourself in a journey of personal and professional development. Elevate your resilience and thrive in the face of adversity.



Lighthouse of Empathy

Join Kat Newport, Conflict to Growth Navigator and Founder of Oculus Inc, for a lunch and learn session exploring where Kat emphasizes empathy's role in building trust, enhancing communication, and fostering a positive team environment. Drawing parallels with her upcoming book, "Smart Conflict," she likens empathy to a lighthouse, providing guidance through challenges.

The webinar covers practical aspects of practicing empathy, its impact on self-awareness, and the crucial role of empathetic leadership in creating psychological safety within the workplace. Kat shares actionable tips for incorporating empathy into daily interactions, empowering you to foster positive relationships and contribute to a collaborative environment. Don't miss this opportunity to learn from a seasoned Conflict to Growth Navigator as Kat Newport guides you through the lighthouse of empathy, showing you how understanding and compassion can propel you towards lasting positive change and success. 




"My journey ... was an amazing experience and by the end of it, I felt empowered, more prepared to deal with my day to day issues, and am now more confident in making my own decisions."

LJ, Alberta, Canada